Understanding DHL Tracking
DHL tracking allows customers to follow the delivery progress of their shipments through status updates provided by DHL. These updates are generated when a package is scanned at different stages of the delivery process, such as acceptance, transit, customs processing, and final delivery.
The availability and frequency of tracking updates depend entirely on DHL and the shipping service used by the sender.
How DHL Tracking Information Is Shared
DHL tracking updates are typically communicated to customers through shipping confirmation emails, delivery notifications, or order-related messages sent by the retailer or by DHL. These emails may include a tracking number and shipment status updates.
DHL remains the sole source of tracking data and delivery status information.
How Shippity Helps You Track DHL Shipments
Shippity helps you organize and monitor DHL shipments by scanning your connected email inbox for commercial and transactional messages, such as shipping confirmations and delivery updates that include DHL tracking information.
When DHL tracking details are present in those emails, Shippity extracts and displays them in one place, allowing you to view shipment status without manually searching through your inbox.
Shippity does not integrate directly with DHL and does not generate tracking updates. All tracking information shown in the app is based solely on the content of the emails you receive.
What Information Shippity Can Display for DHL Orders
When available in your emails, Shippity may display DHL-related tracking information such as the tracking number, shipment status, and delivery confirmation. The level of detail depends on what DHL or the sender includes in their email communications.
If no tracking information is provided by email, Shippity may still detect the purchase or shipment, but delivery tracking will not be available.
DHL Tracking Delays and Common Status Issues
DHL tracking updates may occasionally appear delayed or unchanged for a period of time. This can happen due to customs processing, international transit, operational delays, or gaps between scans.
If tracking information has not updated for several days, customers should refer to the most recent email received from the sender or contact DHL directly for further assistance. Shippity does not have access to carrier systems and cannot investigate delivery issues on your behalf.
Frequently Asked Questions About DHL Tracking
How can I track my DHL shipment?
You can track your DHL shipment using the tracking number provided by the sender, usually found in a shipping confirmation email. DHL displays tracking updates as the package moves through its delivery network.
Can Shippity track DHL shipments automatically?
Shippity can organize and display DHL tracking information when it is included in the emails you receive. Shippity does not retrieve tracking data directly from DHL systems.
What should I do if my DHL shipment is delayed or missing?
If a DHL shipment is delayed or missing, you should contact DHL directly or follow the guidance provided by the sender or retailer. Shippity does not handle delivery disputes, claims, or carrier investigations.
Does Shippity provide real-time DHL tracking updates?
No. Shippity displays tracking updates only when they are included in emails sent by DHL or the sender. Update timing and frequency depend entirely on DHL.